Shipping Policy

We are committed to providing all our customers with fast and reliable delivery. This policy explains shipping times, costs, and procedures so you know exactly what to expect.

Delivery Times

Orders are usually processed and shipped within 24–48 hours after purchase confirmation. The average delivery time is 5 to 14 business days.
Please note that factors such as:

  • weather conditions

  • peak periods (e.g. holidays)

  • customs procedures

may cause delays.

Free Shipping

All orders are shipped free of charge. Regardless of the order amount or destination, you will not pay any shipping fees.

Shipping & Processing

Our products are shipped directly from our supplier. This allows us to shorten processing time and maintain strict quality control.

  • You will receive a confirmation email once your order is placed.

  • Orders are processed and shipped within 24–48 hours.

  • You will receive a tracking number once your order has been shipped.

Order Tracking

With the tracking number, you can follow your package online and see the expected delivery date.

Questions & Support

If you have any questions about your order or about this shipping policy, our support team is here to help:
📧 hey@getclovey.com

Limitations & Exceptions

Although we strive to deliver on time, unforeseen circumstances may cause delays, including:

  • customs procedures

  • severe weather conditions

  • force majeure situations

We are not responsible for such delays, but we appreciate your patience and understanding.

Conclusion

Clovey is dedicated to providing a smooth shopping experience with fast and reliable shipping. For more information or assistance, please contact us at hey@getclovey.com.